Refund Policy

Returns

Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

Refunds (If applicable)

To be eligible for a refund, your item must be unopened, unused, and in the same condition that you received it. It must also be in the original packaging.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be 80% of the total amount, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

Late or Missing Refunds (If applicable)

If you haven’t received a refund yet, please:

1. Check your bank account again.
2. Contact your credit card company—it may take some time before your refund is officially posted.
3. Contact your bank—there is often some processing time before a refund is posted.

If you’ve done all of this and still have not received your refund, please contact us at info@beautycreationscosmetics.com.

Sale Items (If applicable)

Only regular priced items may be refunded; unfortunately, sale items cannot be refunded.

Exchanges (If applicable)

We only replace items if they are defective or damaged.

Shipping

To return your product, mail it to:
📍 12521 Los Nietos, Santa Fe Springs, CA 90670

• You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• Depending on your location, the time it may take for your exchanged product to reach you may vary.
• If you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

➡️ Click here to submit a return or shipping claim.