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Thank you for shopping with us! Please review our order cancellation policy below:


General Policy

Orders cannot be canceled once they are placed, except for complexion items such as:

  • Foundations
  • Concealers
  • Powders

Cancellation Window

For eligible complexion items, cancellations must be requested within 2 hours of placing your order.


How to Request a Cancellation

To request a cancellation:

  1. Contact our Customer Support team contactus@beautycreationscosmetics.com.
  2. Our office hours are 8:00 AM – 5:00 PM PST.
  3. Please have your order number ready for faster assistance.